Terms and Conditions

1. Acceptance of Terms and Conditions

1. 1.1 These Terms and Conditions govern your use of EzyConvey Services in conjunction with any other applicable terms. This includes:
   • Terms imposed by third-party service providers
   • Conditions applicable to associated websites
   • Policies governing any linked third-party platforms
2. 1.2 Should any conflict arise between these Terms and Conditions and Additional Terms, these EzyConvey Terms and Conditions shall take precedence to the extent of the discrepancy.
3. 1.3 By accessing or utilizing EzyConvey Services, you unconditionally accept and agree to be bound by:
   • These Terms and Conditions
   • Our Privacy Policy
   • Any other EzyConvey policies (collectively "EzyConvey Policies")
   as they may be updated periodically. This agreement forms a legally binding contract between you and EzyConvey.
4. 1.4 You expressly represent and warrant that:
   • You possess full legal authority to enter into this agreement;
   • You acknowledge EzyConvey's right to modify these Terms and Conditions at any time; and
   • You agree to be bound by the most current version of these Terms and Conditions as published on our Website or App.
5. 1.5 We strongly advise regular review of these Terms and Conditions to stay informed of any updates.

2. Definitions

1. 2.1 In these Terms and Conditions, unless the context otherwise requires:
   • Account: A user account created by you to access the EzyConvey Services, including your Login credentials.
   • Acceptable Use Policy: Any guidelines or rules provided by EzyConvey regarding permissible use of the Services.
   • Content: All information, data, text, software, documents, legal templates, audio, images, videos, or other materials accessible through the Website or EzyConvey App.
   • Conditions: These Terms and Conditions, the Privacy Policy, and any other policies, disclaimers, or notices displayed on the EzyConvey Services.
   • Fair Trading Obligations: Consumer rights and protections under the Australian Consumer Law (Competition and Consumer Act 2010 (Cth)).
   • Intellectual Property Rights: All present and future rights conferred by statute, common law, or equity in any jurisdiction, including:
     • Copyright, trademarks, patents, trade secrets, and designs;
     • Business names, domain names, and software (including source/object code);
     • Rights to sue for passing off or unfair competition.
   • Linked Websites: Third-party websites or services linked to or referenced in the EzyConvey Services.
   • Login: Your unique username and password combination to access the EzyConvey Services.
   • EzyConvey Service: Any Content, software, documentation, or data provided by EzyConvey, including:
     • Legal templates, forms, or tools;
     • Acceptable Use Policy, algorithms, or business processes;
     • Branding, logos, and trade dress.
   • Other Terms: Additional terms imposed by third parties (e.g., payment processors, app stores) governing your use of the Services.
   • Personal Information: Information identifiable to an individual, as defined in the Privacy Act 1988 (Cth).
   • Privacy Policy: EzyConvey’s policy governing the collection, use, and disclosure of Personal Information, available on the Website.
   • Services (EzyConvey Services): The Website, EzyConvey App, and any related features, tools, or functionalities offered by EzyConvey.
   • Termination: The cessation of your access to the Services, whether by you or EzyConvey.
   • User-Generated Content: Content uploaded, submitted, or transmitted by you through the Services.

3. Interpretation

1. 3.1 Throughout these Terms and Conditions, unless the context specifically states otherwise:
   • The terms "include" or "including" shall be interpreted as "including without limitation," and any provided examples are for clarification purposes only;
   • Words in the singular form encompass the plural form, and vice versa;
   • Any reference to legislation or laws includes:
     • Subsequent amendments or replacements of such legislation
     • Related regulations and subordinate instruments
     • Equivalent provisions in re-enacted laws;
   • References to a "person" or "individual" extend to and include:
     • Legal entities (corporations, partnerships, etc.)
     • Government bodies and agencies
     • Any other recognised legal structure;
   • When referring to specific provisions:
     • "Clause" refers to a specific provision within these Terms and Conditions
     • "Term" refers to a stated requirement or obligation in these Conditions
     • "Condition" collectively refers to these Terms and Conditions;
   • Defined terms maintain their meaning across all grammatical forms and derivatives; and
   • All definitions apply consistently throughout the entire document.

4. EzyConvey Account Management

1. 4.1 Account Creation
   • To utilise EzyConvey Services, you must first establish a user login ("Login Credentials").
   • These Login Credentials will enable you to create a personal user account ("Account").
   • During registration, we will collect certain personal information necessary to provide our services.
   • All personal information will be handled in strict compliance with our Privacy Policy.
   • When setting up your Account, you must:
     • Select a unique username and secure password
     • Provide current, accurate, and complete registration details
   • You are obligated to maintain and promptly update your registration information.
   • Providing false or deceptive information is strictly prohibited.
   • Each individual may maintain only one active Account.
   • Impersonation or creation of accounts for others is not permitted.
   • We reserve the right to request identity verification documents at our discretion.
2. 4.2 Account Responsibilities
   • You must safeguard the confidentiality and security of your Login Credentials at all times.
   • You accept full responsibility for:
     • All activities conducted through your Account
     • Any unauthorised access or transactions
     • Consequences of credential compromise
   • Immediate notification is required for any suspected unauthorised Account access.
   • Account sharing or transfer to third parties is expressly forbidden.
   • You must respect all third-party intellectual property rights.
   • You are solely responsible for maintaining the confidentiality of your password. We reserve the right to disable compromised credentials without prior notice.
   • Accessing another user's Account without authorisation is prohibited.
   • You agree not to engage in any conduct that may:
     • Harass, threaten, or intimidate other users
     • Create a hostile environment
     • Impersonate EzyConvey staff or other users
   • Prohibited activities include:
     • Sending unsolicited communications
     • Spamming other users
     • Posting inappropriate comments
   • The Services must not be used for:
     • Any unlawful purposes
     • Activities violating applicable laws
     • Infringement of intellectual property rights
   • We retain the absolute right to:
     • Suspend or terminate Accounts
     • Restrict service access
     • Take appropriate action against:
       • Service misuse
       • Policy violations
       • Inactive Accounts

5. Information Access and User Content Licence

1. 5.1 Information Disclosure

   You acknowledge that EzyConvey may access and disclose your information in compliance with our Privacy Policy when we reasonably determine such action is necessary to:

   • Fulfil legal obligations under applicable laws and regulations;
   • Enforce and protect our contractual rights under these Terms;
   • Address claims of third-party rights infringement;
   • Provide customer support and respond to service requests; or
   • Safeguard the rights, property, or personal safety of:
     • EzyConvey
     • Our personnel
     • Our users and buyers/sellers
     • The general public
2. 5.2 User Content Licence

   By submitting, posting, or sharing any content through EzyConvey Services, you:

   • Grant EzyConvey:
     • A worldwide, non-exclusive, royalty-free licence
     • To use, reproduce, modify, distribute, and display your content
     • For operational and service improvement purposes (limited by express restrictions you specify)
   • You also grant other EzyConvey users a limited, non-exclusive licence to access and use your shared content in accordance with the intended functionality of the Services.
   • Represent and warrant that:
     • You possess all necessary rights to grant these licenses
     • Your content doesn't infringe any third-party rights
     • Your content complies with all applicable laws
   • Voluntarily waive:
     • All moral rights under the Copyright Act 1968 (Cth)
     • Any similar rights in other jurisdictions regarding our use of your submitted content

6. Fees and Payment Terms

1. 6.1 Subscription and Billing
   • All fees for EzyConvey Services will be billed in Australian Dollars (AUD).
   • Accepted payment methods include:
     • Major credit cards (Visa, Mastercard, American Express);
     • Australian debit cards;
     • Direct bank transfer; or
     • Other payment methods we may approve in writing.
   • You authorise EzyConvey to:
     • Securely store your payment details;
     • Process automatic recurring payments for subscriptions; and
     • Update payment information using third-party services.
   • For payment failures, we may:
     • Suspend access to premium services;
     • Charge late fees (maximum 10% of outstanding amount); and
     • Engage collection services following a 30-day period of non-payment
   • We may apply reasonable processing fees to cover:
     • Third-party transaction costs;
     • International payment conversions; or
     • Failed payment administration.
2. 6.2 Professional Discounts
   • Legal professionals may qualify for discounted rates upon:
     • Verification of current practicing certificate; and
     • Submission of valid professional credentials.
   • Discounts may be applied by:
     • Completing professional verification.
   • Discount eligibility requires:
     • Maintaining active professional status; and
     • Using services for professional purposes.
   • We reserve the right to:
     • Audit professional status periodically;

7. Intellectual Property and Usage Rights

1. 7.1 Ownership and Licensing
   • EzyConvey retains exclusive ownership of all intellectual property rights associated with:
     • Our software platform and mobile applications
     • Legal document templates and form libraries
     • Proprietary legal research materials
     • Service methodologies and processes
   • By using our services, you acknowledge that:
     • No transfer of IP rights occurs through service use
     • You obtain no ownership interest in our materials
     • All rights not expressly granted are reserved
2. 7.2 Usage Restrictions

   You are expressly prohibited from:

   • Commercial exploitation of our materials including:
     • Reselling or relicensing our legal documents
     • Charging others for access to our services
     • Creating derivative legal products/services
   • Technical interference with our systems including:
     • Reverse engineering our document automation
     • Decompiling our legal analysis algorithms
     • Creating unauthorised integrations
   • Unauthorised branding use including:
     • Displaying our logos without permission
     • Implying our endorsement of your services
     • Using our trademarks in marketing
   • Service integrity violations including:
     • Bypassing access controls or security
     • Overloading our systems
     • Disrupting other users' experience
   • Unauthorised access attempts including:
     • Using automated scraping tools
     • Masking your identity or location
     • Accessing administrative areas
   • Professional misconduct including:
     • Using our materials to provide unauthorised legal advice
     • Misrepresenting document authorship
     • Violating buyer/seller confidentiality through our systems

8. Third-Party Services and External Content

1. 8.1 External Links and Resources
   • EzyConvey may provide references or links to:
     • Legal research databases
     • Government portals and court websites
     • Professional association resources
     • Other legal service providers
   • These third-party resources:
     • Are independent from our services
     • Operate under their own terms
     • Are provided for informational purposes only
   • We expressly:
     • Disclaim responsibility for external content
     • Do not verify third-party information accuracy
     • Recommend you review their terms and policies
2. 8.2 Advertising and Sponsorships
   • Our platform may display:
     • Legal technology advertisements
     • Professional development opportunities
     • Law firm marketing materials
3. 8.3 Third-Party Interactions

   When using integrated services to:

   • Contact legal professionals
   • Access court systems
   • Submit government forms

   you acknowledge:

   • We will mediate these communications
   • All transactions are between you, the trust account holder and the third party
   • We don't guarantee service quality from third party
4. 8.4 Sponsored Programs and Events
   • We may promote:
     • Legal technology demonstrations
     • Professional networking events
   • Participation is subject to:
     • The organiser's separate terms
     • Applicable privacy policies
     • Your independent evaluation
   • Marketing Communications:
     • You may receive relevant offers
     • Complaints can be directed to: ejm@ejmadvisory.com.au

9. Liability and Disclaimers

1. 9.1 Service Limitations and Disclaimers
   • EzyConvey provides its services guarantee from the beginning until the end of transactions
   • All legal information provided:
     • Constitutes general information only
     • Constitute with legal advice
     • Professional legal consultation
     • Requires independent verification
   • While we strive for accuracy:
     • We will guarantee completeness or currentness
     • Legal precedents and statutes may change
     • You assume responsibility for verification
   • Specific disclaimers include:
     • Guarantee of service legality in your jurisdiction
     • Guarantee of uninterrupted access
     • Assurance all errors will be corrected
2. 9.2 User Responsibilities

   You acknowledge and agree:

   • To implement appropriate cybersecurity measures
   • That we're not liable for:
     • Technical failures or interruptions
     • Virus transmission (despite our protections)
     • Third-party service disruptions
     • User-generated content issues
   • To bear all costs of:
     • Your technical equipment
     • Data/internet charges
     • System maintenance/repairs
3. 9.3 Content Moderation Rights

   We reserve the right (without obligation) to:

   • Monitor and moderate all platform content
   • Remove or edit material that:
     • Violates these terms
     • Risks harm to others
     • Appears unlawful
   • Cooperate with legal authorities as required
4. 9.4 Indemnification

   You agree to protect and hold harmless EzyConvey and its representatives from:

   • Your breach of these terms
   • Your misuse of services
   • Any claims arising from your content
   • Your unauthorized use of legal materials
5. 9.5 Professional Services Clarification
   • We don't endorse any user-provided legal advice
   • Lawyer-buyer/seller relationships are solely between:
     • You and any legal professionals you engage

10. Data Security and Confidentiality

1. 10.1 Information Security Provisions
   • While we implement security measures as detailed in our Privacy Policy, you acknowledge that:
     • Electronic transmissions may be vulnerable to interception
     • No internet-based system is completely secure
     • Sensitive legal information requires special precautions
2. 10.2 Security Measures and Limitations
   • EzyConvey employs industry-standard protections including:
     • Encryption technologies
     • Secure authentication protocols
     • Regular security audits
   • However, we will guarantee:
     • Absolute prevention of unauthorised access
     • Complete immunity from cyber attacks
     • Perfect security of stored legal documents
3. 10.3 Buyer/Seller Responsibility

   You accept that:

   • You must evaluate the sensitivity of materials before uploading
   • Highly confidential documents may require additional protection
   • The security of your account credentials remains your responsibility
4. 10.4 Security Breach Protocol
   • You must immediately notify us at ejm@ejmadvisory.com.au if you:
     • Suspect unauthorised account access
     • Discover credential compromise
     • Identify potential security vulnerabilities
   • For sensitive legal matters, we recommend:
     • Using secondary verification
     • Avoiding public network access
     • Regularly updating passwords

11. Service Termination and Suspension

1. 11.1 Account Termination Rights
   • EzyConvey reserves the unilateral right to:
     • Restrict service features without cause
     • Implement permanent account closures
   • Such actions may occur:
     • Without prior notice
     • Without obligation to provide reasons
     • At our sole discretion
2. 11.2 Limitation of Liability

   Upon termination:

   • We assume no responsibility for:
     • Loss of stored legal documents or data
     • Interruption to legal workflows
     • Financial or professional consequences
   • You expressly waive rights to claim:
     • Compensation for service interruption
     • Damages for account termination
     • Costs of transitioning to alternative services
3. 11.3 Payment-Related Termination

   We may immediately suspend or terminate access for:

   • Non-payment of subscription fees
   • Disputed charges remaining unresolved
   • Failure to maintain valid payment methods after receiving notice (7, 14, or 30 days, at our discretion)
4. 11.4 Service Modifications

   EzyConvey may at any time:

   • Alter or discontinue service features
   • Change platform functionality
   • Implement permanent service changes with or without advance notification

12. Communications Policy

1. 12.1 Electronic Communications Agreement
   • By using EzyConvey Services, you acknowledge that:
     • All digital communications (emails, in-app messages, SMS) constitute official correspondence
     • Electronic notifications satisfy all legal "in writing" requirements
     • You waive rights to receive paper communications
   • This includes but is not limited to:
     • Service updates and policy changes
     • Billing notifications
     • Security alerts
     • Account activity reports
2. 12.2 Official Notices
   • Our primary contact methods will be:
     • The email address registered to your account
     • Verified mobile number for urgent notices
     • In-app messaging for service updates
   • For legal correspondence, you must contact:
     EzyConvey Pty Ltd
     Attn: Legal Compliance Officer
     240 Varsity Parade
     Varsity Lakes QLD 4227
     Phone: +61 479 078 956
     Email: ejm@ejmadvisory.com.au
   • You are responsible for:
     • Maintaining current contact information
     • Regularly checking all communication channels
     • Updating preferences for notice delivery

13. Assignment of Rights

1. 13.1 Company's Assignment Rights
   • EzyConvey reserves the unrestricted right to:
     • Transfer or assign our contractual rights and obligations
     • Delegate service operations to third parties
     • Reorganise our business structure
   • Such assignments may occur:
     • Without prior notice to users
     • As part of business transactions (mergers, acquisitions, etc.)
     • For operational or strategic reasons
2. 13.2 User Assignment Restrictions
   • You may not assign or transfer:
     • Your account rights
     • Service access privileges
     • Any contractual benefits or obligations without our prior written consent.

14. General Provisions

1. 14.1 Complete Agreement
   • These Terms constitute the full understanding between you and EzyConvey regarding our Services.
   • All prior discussions, representations, and agreements are superseded by these Terms.
2. 14.2 Partial Invalidity
   • Should any provision be deemed invalid or unenforceable:
     • The remaining provisions remain fully effective
     • The invalid provision will be modified to reflect original intent where possible
3. 14.3 Governing Law and Jurisdiction
   • These Terms are governed by Queensland law
   • You consent to the non-exclusive jurisdiction of Queensland courts
   • International users must comply with:
     • Local laws in their jurisdiction
     • These Terms
     • Queensland laws where applicable
4. 14.4 Consumer Protection Rights
   • Australian Consumer Law guarantees:
     • Apply regardless of these Terms
     • Take precedence over any conflicting provisions
   • Where liability cannot be excluded:
     • For products: We may replace/refund
     • For services: We may re-perform/refund
5. 14.5 Eligibility Requirements
   • Individual Users must be:
     • At least 18 years old
     • Legally competent to enter contracts
   • Business Users represent they have:
     • Proper authorisation
     • Power to bind their organisation
6. 14.6 Modifications to Terms
   • We may update these Terms to reflect:
     • Changes in our Services
     • Legal/regulatory requirements
     • Business operations
   • Continued use constitutes acceptance
7. 14.7 Service Updates
   • The EzyConvey platform may require:
     • Automatic security updates
     • Manual version upgrades
     • Maintenance downtime
   • Updates may occur without prior notice to:
     • Ensure system security
     • Maintain service quality
     • Implement new features

Contact Us

For questions, contact:

• 📧 Email: ejm@ejmadvisory.com.au
• 📞 Phone: +61 479 078 956
• 🏢 Address: 240 Varsity Parade, Varsity Lakes QLD 4227